Dynamics 365 for Retail
Retailers face numerous challenges today, including managing omnichannel sales, ensuring customer satisfaction, handling inventory efficiently, and adapting to fast-changing consumer preferences. At Umbrella Solutions, we harness the power of Dynamics 365 to address these pain points effectively, ensuring your retail operations are as agile as the market demands.
Identifying Retail Pain Points
.svg)
Omnichannel Integration
Seamlessly managing sales across online platforms and physical stores.
Customer Experience Management
Delivering personalized experiences to enhance customer satisfaction and loyalty.
Inventory and Supply Chain Management
Balancing demand and supply efficiently to avoid overstocks and stock outs.
Data Utilization
Leveraging consumer data to make informed decisions and anticipate market trends.
Hypermoni Connectivity
Pioneering the Next Wave of Connectivity Solutions to Forge Seamless Integration, Enhance Communication, and Drive Synergies Across Diverse Platforms and Technologies.
Customized Dynamics 365 Modules for Retail Mastery
Our approach involves customized Dynamics 365 modules that are specifically designed to tackle the unique requirements of the retail industry:
Omnichannel Sales Module
Integrates all your sales channels into a single platform, providing a unified shopping experience for your customers, whether they shop online, in-store, or through mobile apps.
Customer Insights and Personalization Module
Utilizes AI and analytics to understand customer preferences and behaviours, enabling personalized marketing, promotions, and service.
Retail Analytics Module
Delivers actionable insights with data visualization tools that help track performance, optimize operations, and drive sales growth.
Revolutionizing Retail Operations
In the rapidly evolving retail landscape, staying competitive requires more than just keeping up with trends; it demands a transformation of traditional operations into dynamic, customer-focused experiences.
Connecting Every Touchpoint for Seamless Retail Journeys
Integrating these modules creates a cohesive system that enhances every aspect of your retail operations. Every process is streamlined to improve efficiency, reduce costs, and enhance the customer experience. This end-to-end solution not only simplifies management but also turns every customer interaction into an opportunity for growth.
Driving Financial and Productivity Gains
Retailers implementing our Dynamics 365 solutions have witnessed remarkable outcomes: increased sales conversions by up to 25%, inventory cost reductions up to 30%, and customer satisfaction improvements significantly. These benefits translate into tangible financial gains and a stronger market position.
Elevate Your Retail Business with Dynamics 365
Step into the future of retail with Umbrella Solutions. Our Dynamics 365 solutions are engineered to transform your retail operations, enabling you to meet modern challenges head-on and delight customers every step of the way. Reach out to us to learn how we can help you optimize your retail strategy and operations for maximum impact and profitability.
Enabling teams to achieve
greater goals collaboratively
See how
our customers
impact us
Our customers are the voices of our success - a chorus of trust, satisfaction, and the proof that our commitment to excellence is not just a promise but a proven reality."
Successfully upgraded Singapore (HQ) business system to the latest versions (Microsoft Dynamics 365 Business Central & Microsoft Dynamics 365 Customer Service) with full integration & data. Successfully designed, developed & deployed multiple custom applications & plugins tailored to the group’s needs. Global rollout ongoing.
Singapore SGX listed Global Healthcare Company.
Pioneered a company-wide digital transformation initiative that streamlined processes and significantly reduced costs. Our strategic deployment of integrated digital tools set new industry standards for efficiency.
A reputable Soft Furnishing & Design SME.
Developed a tailored Omnichannel engagement with S.S.OT & industry solution incorporating advanced machine learning algorithms, boosting predictive analytics capabilities by 40% and improving decision-making processes.
A Well Respected Homegrown Household Goods Group.
